RateGain's acquisition of Adara marks a significant move in the travel technology sector. By integrating Adara's predictive consumer intelligence with RateGain's AI-powered solutions, the combined entity aims to offer the most comprehensive travel-intent and data platform. This strategic acquisition is set to enhance data accuracy and targeting capabilities, benefiting marketers and commercial teams across the industry.
Founded in 2009, ADARA specializes in providing data and measurement tools to enhance engagement and drive growth for brands and destinations. Its core offerings include real-time insights, audience activation, and advanced analytics. ADARA's unique selling points are its privacy-first approach, a rich data set from over 300 global brands, and the ability to deliver real-time consumer preferences and motivations. The company also boasts a global reach, covering over 100 countries.
RateGain is a technology company specializing in software solutions for the travel and hospitality industry. It offers a range of products, including marketing solutions like Demand Booster and Adara Impact, distribution solutions such as Hotel Channel Manager, and revenue management tools like Rate Navigator. Serving over 3,200 customers in more than 100 countries, RateGain holds a significant market position, partnering with top hotel chains, OTAs, car rental companies, and airlines to optimize revenue and distribution strategies.
RateGain announced its acquisition of Adara on January 3, 2023. This move comes at a time when the travel industry is increasingly focusing on data-driven strategies to enhance customer experiences and optimize revenue. The acquisition aligns with the broader trend of leveraging AI and predictive analytics to gain deeper insights into consumer behavior, a critical need as the industry recovers from the impacts of the COVID-19 pandemic.
The acquisition of Adara by RateGain has led to significant changes in operations and management. Adara's team and technology are being integrated into RateGain's operations, enhancing their AI-powered Data as a Service (DaaS) and Martech offerings. Charles Mi, Founder and CEO of Adara, will continue to be involved, indicating a collaborative future. This integration aims to create the world's most comprehensive travel-intent and data platform, processing over 200 billion ARI updates and managing close to 30 billion data points.
In terms of product offerings, the acquisition has enabled the launch of a new version of Adara’s AI Audiences, focusing on predictive revenue maximization. This new version uses an AI-powered Audience Ranking Model to target customers with the highest revenue potential, optimizing campaign performance. Employee reactions have been positive, with leadership expressing excitement about the future prospects. Customers are expected to benefit from more reliable end-to-end intent and real-time pricing insights, helping them identify, acquire, and retain guests more effectively.
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