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Crisp Acquisition

Crisp Acquisition: Key Details, Impact, and What Comes Next

March 14, 2025

Kroll's acquisition of Crisp marks a significant step in the risk intelligence industry. By integrating Crisp's advanced AI technology, Kroll aims to enhance its digital services and provide clients with real-time risk insights. This strategic move underscores Kroll's commitment to expanding its capabilities in tracking and mitigating digital threats, positioning itself as a leader in the field.

What Is Crisp?

Founded in 2005, Crisp specializes in risk intelligence and enterprise resilience solutions. Its core offerings include enterprise resilience, risk management, compliance, security, and brand protection. Crisp's unique selling points include a comprehensive risk intelligence platform that provides foresight to manage risks proactively, end-to-end solutions covering a wide range of risk management needs, and data-driven decision-making to prioritize risk mitigation investments. These features enhance crisis preparedness, protect revenue, and boost brand reputation.

Who Acquired Crisp?

Kroll is a prominent provider of financial and risk advisory solutions, offering services such as valuation, cyber and data resilience, compliance and regulation, corporate finance and restructuring, investigations and disputes, digital technology solutions, and business services. The company is recognized globally for its expertise in fairness opinions and is influential in sectors like cybersecurity and financial compliance. Kroll's insights and active participation in industry conferences underscore its role in shaping standards and practices.

When Was Crisp Acquired?

Kroll acquired Crisp on June 1, 2022. This acquisition aligns with a broader industry trend of integrating advanced AI and real-time risk intelligence to enhance digital services. The timing follows Kroll's recent acquisition of Resolver, indicating a strategic push to build a comprehensive risk intelligence platform. This move reflects the increasing importance of digital chatter as a critical source of risk intelligence and the growing demand for tech-enabled professional services in the market.

Why Was Crisp Acquired?

  • Market Expansion: The acquisition of Crisp allows Kroll to broaden its service offerings to include real-time risk intelligence, thereby entering new market segments focused on protecting brands, assets, and people from various online threats. This move leverages Kroll’s global presence, including offices in London and Manchester, making the Leeds office a significant hub for Kroll globally.
  • Technology Integration: Crisp's AI technology, which has been trained over 16 years to discover and track risk signals within digital chatter, will be integrated into Kroll's digital services. This technology will be combined with Kroll's existing risk advisory expertise and Resolver's customer-focused SaaS interface and analytics machine to create a comprehensive risk intelligence platform.
  • Competitive Advantage: By acquiring Crisp, Kroll gains advanced capabilities in real-time risk intelligence, which strengthens its competitive position in the market. The integration of Crisp's and Resolver's technologies provides Kroll with a substantial advantage in offering comprehensive risk management solutions, enabling clients to anticipate and manage risks more effectively.

Acquisition Terms

  • Acquisition Price: The acquisition price was not publicly disclosed.
  • Payment Method: The payment method was not specified in the available information.
  • Key Conditions or Agreements:
    • Crisp’s Founder and CEO Adam Hildreth, and Executive Chairman Andrew Burke, will join Kroll’s digital services leadership team.
    • The acquisition aims to combine Crisp’s AI technology and real-time alerts with Kroll’s risk advisory expertise and Resolver’s SaaS interface and analytics machine.
    • The acquisition is part of Kroll's strategy to expand its risk intelligence solutions and reinforce its position as a tech-enabled firm.
    • The deal has been 18 months in the making, indicating a thorough due diligence process.
    • The law firm DWF advised the shareholder base on the sale, including senior management, Baird Capital, and over 200 of Crisp’s employees who took equity and joined in the transaction.

Impact on Crisp

The acquisition of Crisp by Kroll has led to significant operational and management changes. Crisp's Founder and CEO, Adam Hildreth, and Executive Chairman, Andrew Burke, have joined Kroll's digital services leadership team, ensuring continuity and leveraging their expertise. The integration of Crisp's AI technology with Kroll's existing platforms, including Resolver, aims to create a comprehensive risk intelligence solution. This strategic move enhances Kroll's capabilities in tracking and mitigating digital threats, positioning the company as a leader in real-time risk intelligence.

In terms of product offerings, Crisp's technology will now be part of Kroll's broader suite of services, providing enhanced risk intelligence solutions to clients. The acquisition has been positively received by employees, who are assured of increased resources and growth opportunities. Customers can expect improved services with the combined expertise of both companies. For founders considering business transitions, tools like Sunset can assist in managing such processes compliantly, ensuring a smooth and efficient transition.