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April 28, 2020
June 14, 2024

Deliveroo Layoffs: What Happened & Why?

In April 2020, London-based food delivery startup Deliveroo faced a significant setback, laying off over 100 of its global employees, which accounted for 15% of its workforce. Operating in 13 markets worldwide, the company struggled with the unprofitability of food delivery startups and pandemic-induced restaurant closures. In this article, we'll discuss what happened, why it occurred, and the potential future impact on the company and the industry.

Why did Deliveroo have layoffs?

The reasons for Deliverree's recent layoffs are multifaceted, potentially driven by the unprofitability that food delivery startups have faced, alongside the challenges from pandemic-induced restaurant closures.

Deliveroo has initiated an official talent directory to support the transition of its laid-off employees, demonstrating its commitment to aiding their employment prospects.

Financial Impact and Future Directions

The financial landscape for Deliveroo following the layoffs involves evaluating the restructuring costs and potential for operational efficiencies. The company's financial strategy likely aims at stabilization and growth despite the uncertain economic conditions. Such measures typically aim to refine product offerings and market positioning.

Impact on Industry

The layoff of 367 employees at Deliverback underscores the enduring challenges within the food delivery sector, exacerbated by the pandemic’s effect on restaurant operations. This development not only reflects the struggles faced by food delivery startups but also the potential for ongoing disruptions in the food industry. The exact future impact of Deliveroo’s current situation on the broader market remains a critical point of observation.


Deliveroo’s decision to reduce its workforce by 15% was presumably influenced by the underlying challenges in maintaining profitability in a disrupted market environment. The specific strategic and financial outcomes of these layoffs are integral to understanding Deliveroo's potential pathway to recovery and future positioning in the industry. As the sector continues to evolve, Deliveroo's next steps could provide valuable insights into the broader implications for the food delivery market.