← Layoff Tracker
SF Bay Area
February 6, 2024
June 10, 2024

DocuSign Layoffs: What Happened & Why?

In February 2023, e-signature software company DocuSign announced plans to lay off 10% of its workforce, approximately 700 employees. This move follows a previous round of layoffs in September and is part of a trend among tech companies facing concerns about a potential recession. In this article, we'll discuss what happened, why it happened, and the potential future impact of these layoffs on DocuSign and the industry.

Why did DocuSign have layoffs?

DocuSign's decision to lay off employees was driven by the company's desire to support its growth, scale, and profitability objectives. While specific economic pressures or shifts in industry demands were not mentioned, the layoffs are part of a broader trend among tech companies, as rising interest rates and slowing consumer demand have led to concerns about a potential recession. Other tech giants like Twilio, Amazon, Meta, Google, and Salesforce have also announced significant job cuts in recent months.

A DocuSign spokesperson explained that the restructuring mainly impacts the company's worldwide field organization, allowing them to reshape the company and position it for profitable growth while freeing up resources for investments. Unfortunately, no information about severance packages offered to the laid-off employees was provided in the sources.

Financial Impact and Future Directions

DocuSign is undergoing a restructuring plan which involves a workforce reduction by approximately 6%. This decision is part of a broader strategy to enhance financial and operational efficiency. The company expects to incur restructuring charges primarily related to employee severance, which will predominantly affect the fiscal first quarter.

DocuSign's restructuring aims to streamline operations and sustain its growth as an independent public company, focusing on strengthening its core electronic signature solutions without specifying future market or product focuses​

Impact on Industry

While the sources do not provide specific information on the future impact of DocuSign's layoffs on the sales industry, it's worth noting that the company's restructuring efforts are part of a broader trend among tech companies. As rising interest rates and slowing consumer demand contribute to recession fears, cost-cutting measures like layoffs may become more common. This could potentially lead to a more competitive job market and increased pressure on sales professionals to adapt and demonstrate their value in a changing landscape.


DocuSign's layoffs, part of a broader tech industry trend, aim to support growth, scale, and profitability objectives. The restructuring mainly impacts the worldwide field organization, with an estimated $25-35 million impairment charge. These layoffs may affect the company's future standing and the sales industry, as recession fears lead to cost-cutting measures and a more competitive job market. DocuSign's actions could signal further strategic shifts and financial implications in the future.